Integrate live chat functionality to your business website using WordPress plugins developed only for powering live chats
Also known as CMS or content management system, WordPress is a robust tool used for creating and managing all the bells and whistles of a website. The WordPress Development Company prefers using WordPress while designing websites for blog posting, business websites, or even for any personal site, and the eCommerce portals as well. Using WordPress for your website comes with its own advantage as this platform is run online which means there is no need to download any separate desktop software for the purpose.
What is a WordPress plugin?When you design a website, it should be incorporated with plugins helping extend the functionalities of WordPress. When thinking about plugins, simply think about the apps that are installed in your smartphone which helps the device to multi-task. As depicted by the website developers of a Web Development Company in India, WordPress plugins are the same as those apps used in mobile phones.
A WordPress plugins are basically downloadable software that is only designed to improve your website’s overall performance and power the live chat functionality helping your customers get answers to all their queries. The live chat plugins installed in the website are basically created by third parties which further adding more service and functions that are originally not available on the standard WordPress page.
How live chat WordPress plugins can help your website?
Some of the best WordPress developers of a WordPress website development suggest using live chat WordPress on your website to help your customers with the architecture and templates which lets the developer customize the website to fit your business purpose at the same time. The best thing about the plugins it is one of the most popular CMS options available in the market providing versatility to the users or the businesses and helps them design a website according to the needs of the business process to satisfy customer’s needs.
Some of the benefits of integrating live chat functionality to your website can be –
• It can help in solving customers’ issues live on the spot, and live chat is by far the quickest and simplest customer support channel available in the industry.
• It can help in increasing your sales and generate revenues helping simplify the overall process simply by answering your customer’s questions in real-time.
• It can help in managing the products you offer to your customers more effectively, thus helping in maintaining good relationships with your target audiences and stay ahead of your rivals.
• It can certainly help in providing smooth and convenient customer support by giving your customers a direct and free pathway to ask for help.
According to a WordPress Development Company, in the current market over 37% of the internet users or customers do like the live chat functionality on the website as it helps or guides them to the queries regarding any product or service being offered. Some of the commonly used live chat WordPress plugins are –
• The LiveChat plugin
This WordPress plugin is very helpful when it comes to answering any of the customer queries and as the name implies the plugin provides the customers with all the bells and whistles that are simple to be used by customers belonging to any age group. The LiveChat plugin works best both for the website visitors and the customers by greeting them with a visually appealing chatbox integrated at the bottom of the page. The chatbox can be easily accessed with a single click of the mouse and after completing the conversation customers get the option to leave their feedback which will be directed back to your service agent.
• The Olark live chat plugin
According to the web developers of a Web Development Company in India, Olark live chat plugin is totally designed with features to power the live chat session. This plugin can be easily integrated into your website page simply using a handy widget. This live chat plugin works according to a code that is sent directly from Olark and can be embedded at any place on the website. Olark helps in creating a chat group of your team working in the background such as the sales team and customer support team. It has a lot to offer and helps in making the live chat more advanced with various other helpful features.
• The Zendesk live chat plugin
In the category of live chat WordPress plugins, it is yet another plugin that conducts live chat sessions for website users. With a dedicated WordPress plugin it can be easily installed on the website and the chat boxes are the trendiest looking ones with beautiful and customizable layout and themes. This plugin promptly reacts to the visitors' messages when they access the external Zompin dashboard and can be installed in Android or iPhone apps as well. With a free subscription with the Zendesk chat, the chat agent is able to handle unlimited chats at any point in time and in real-time as well.
• The Pure Chat live chat plugin
It is the favorite of all live chat plugins and is liked by many as it comes integrated with beautiful live-chat boxes. The chat boxes are fully customizable using unlimited colors, animations, and even images can be added as well. This live chat plugin is quite capable and takes care of every query generated using some of its functionalities such as powerful analytics, multi-chat management systems, and chat triggers. The best thing about this live chat plugin is that your chats can be scheduled when the chat function is online.
As suggested by a WordPress website development company, installing live chat plugins into your website can be an added advantage as it helps in automatically solving and answering customer queries, and some of the live chat plugins even come with free plans, so it’s worth giving it a try.
How live chat WordPress plugins can help your website?
Some of the best WordPress developers of a WordPress website development suggest using live chat WordPress on your website to help your customers with the architecture and templates which lets the developer customize the website to fit your business purpose at the same time. The best thing about the plugins it is one of the most popular CMS options available in the market providing versatility to the users or the businesses and helps them design a website according to the needs of the business process to satisfy customer’s needs.
Some of the benefits of integrating live chat functionality to your website can be –
• It can help in solving customers’ issues live on the spot, and live chat is by far the quickest and simplest customer support channel available in the industry.
• It can help in increasing your sales and generate revenues helping simplify the overall process simply by answering your customer’s questions in real-time.
• It can help in managing the products you offer to your customers more effectively, thus helping in maintaining good relationships with your target audiences and stay ahead of your rivals.
• It can certainly help in providing smooth and convenient customer support by giving your customers a direct and free pathway to ask for help.
According to a WordPress Development Company, in the current market over 37% of the internet users or customers do like the live chat functionality on the website as it helps or guides them to the queries regarding any product or service being offered. Some of the commonly used live chat WordPress plugins are –
• The LiveChat plugin
This WordPress plugin is very helpful when it comes to answering any of the customer queries and as the name implies the plugin provides the customers with all the bells and whistles that are simple to be used by customers belonging to any age group. The LiveChat plugin works best both for the website visitors and the customers by greeting them with a visually appealing chatbox integrated at the bottom of the page. The chatbox can be easily accessed with a single click of the mouse and after completing the conversation customers get the option to leave their feedback which will be directed back to your service agent.
• The Olark live chat plugin
According to the web developers of a Web Development Company in India, Olark live chat plugin is totally designed with features to power the live chat session. This plugin can be easily integrated into your website page simply using a handy widget. This live chat plugin works according to a code that is sent directly from Olark and can be embedded at any place on the website. Olark helps in creating a chat group of your team working in the background such as the sales team and customer support team. It has a lot to offer and helps in making the live chat more advanced with various other helpful features.
• The Zendesk live chat plugin
In the category of live chat WordPress plugins, it is yet another plugin that conducts live chat sessions for website users. With a dedicated WordPress plugin it can be easily installed on the website and the chat boxes are the trendiest looking ones with beautiful and customizable layout and themes. This plugin promptly reacts to the visitors' messages when they access the external Zompin dashboard and can be installed in Android or iPhone apps as well. With a free subscription with the Zendesk chat, the chat agent is able to handle unlimited chats at any point in time and in real-time as well.
• The Pure Chat live chat plugin
It is the favorite of all live chat plugins and is liked by many as it comes integrated with beautiful live-chat boxes. The chat boxes are fully customizable using unlimited colors, animations, and even images can be added as well. This live chat plugin is quite capable and takes care of every query generated using some of its functionalities such as powerful analytics, multi-chat management systems, and chat triggers. The best thing about this live chat plugin is that your chats can be scheduled when the chat function is online.
As suggested by a WordPress website development company, installing live chat plugins into your website can be an added advantage as it helps in automatically solving and answering customer queries, and some of the live chat plugins even come with free plans, so it’s worth giving it a try.
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