Insurance mobile app - Incorporate the major features while building one!

The health insurance sector is there to help policyholders or customers and insurance agents to maintain great communication through effective operations. There are several advantages of mobile applications and by the year 2025, the global health insurance sector is predicted to cross 6.4 trillion USD.

Features to be added to a health insurance mobile app -

As depicted by the Mobile app developers, to develop a robust mobile app related to the insurance industry, it is important to consider some of the important features to be included in it. There is no denying the fact that the insurance industry dominates the online business landscape, and with a dedicated mobile app, things are more user-friendly now. Here are some of the important certain features that can be incorporated –

·  Admin panel: This page opens up when a customer logs in and here all the important and basic details of the insured person can be retrieved. App developers in Kolkata say – keep it clean and lean with all clear and secure call-to-action features and make it very simple to access as well.

· Policy information: This section should be added to provide policy information of policyholders, and provide all the details on the maturity benefits as well. If the mobile app is developed for cross-platform devices (iOS and Android) then it should display detailed information about various policies that a customer can buy at any time.

·  Policy quotes: This is a very important feature, which can provide the type of information that an insurer needs to view through a mobile app. The quote tab should be capable of collecting customer information from its records and connecting them to the insurance agent or directly stating the cost of the policy as well.

·  Filing policy claims: Claim to file part should be prioritized while developing a health insurance application. Running around time to file claims is a thing of the past and is not liked by many. The mobile app should be capable of collecting proof which can be gathered by clicking pictures or making videos using the camera of the phone. The complete process should be completed on a single page of the app.

· Payment gateway: Integration of a payment gateway in the app is very important and should be applicable for any kind of app dedicated to health insurance. This gateway will be on standby to accept payments from the network providers through credit cards, debit cards, and many other options. Automated billing of insurance policies that are purchased by customers needs to be integrated as well.

·         Customer support: This in-built functionality should be added to the app to make the app more efficient, fast, and user-friendly for customers as well. It has been proven that an in-built customer response system acts as an information source and answers all customer queries. However, here we need to consider different circumstances and the customer may not expect any pre-needed answers. But this feature will very much be capable of connecting a customer with the representatives of the insurance provider.

Wrapping up, developed by the Best mobile app development company, a health insurance mobile app should be able to encourage user engagement and customer satisfaction at any cost. Many insurance agencies are implementing the major features in the mobile apps to help insurance companies interact well with their customers and provide seamless operations.